SMARTIT.PORTAL
MONITOR
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"A centralized document repository is a core element of all aspects of an effective asset management program that ensure license compliance and contract terms and conditions are defined and understood. It maintain IT asset financial records for effective cost containment and compliance and ensure the sourcing of IT assets is performed in a predictable and well-defined process"

— International Association of IT Asset Managers, Best Practice Library

SmartIT.Portal Service Offerings

The SmartIT.Portal is a secure repository for all of our clients’ IT asset information including asset specific data, documentation, financial, contract, and vendor related information. SmartIT.Portal is the backbone of all of the NorthSmart IT service offerings and central to an effective IT Asset Management program.

Effective ongoing management of IT assets through the use of SmartIT.Portal enables NorthSmart to deliver:

  • Reduce spending on IT assets and service contracts and save up to 70% annually
  • Resolve issues quickly and effectively
  • Minimize risk of business disruption
  • Reduce overhead

SmartIT.Portal Services

The SmartIT.Portal is a secure repository for all of our clients' IT asset information including asset specific data, documentation, financial, contract, and vendor related information. SmartIT.Portal is the backbone of all of the NorthSmartIT service offerings and central to an effective IT Asset Management program.

NorthSmartIT will upload and review asset data by service provider with summary level and detailed level information.
Single repository for asset related information
  • Associate contracts, assets and budgets
  • Manage vendors and support tickets
  • Control adds, moves and changes
  • Monitor all current and expired contracts
Regular status updates
  • Contract renewal date alerts
  • All other renewal alerts
  • OEM EOL/EOS
  • Savings opportunities highlighted on a recurring basis
  • Customized, detailed
Integration of maintenance vendors
  • A single location for all support tickets
  • Easy access to maintenance vendor information
  • Service history maintained by asset into perpetuity
Budget management
  • Summary of budget spending by maintenance vendors
  • Spending sorted by vendor, manager, type, OEM
  • Year-over-year spend analysis
  • Spend against budget, forecast
  • Support contract savings analysis
  • Correlated contracts, budgets and assets

OEM and Asset types displayed showing every location, equipment source and provider.

NorthSmart uses these views to track physical to virtual migration and to facilitate standardization efforts around one technology vendor or asset type (monitors, desktops, mobile devices, etc.).

NorthSmartIT provides both OEM and Third Party Support.

NorthSmartIT team has visibility in to all Assets and Contracts separated by expirations enabling review of maintenance and support options on the individual OEM's.

NorthSmartIT will provide recommendations associated with asset refresh or replacement and lifecycle management.
 

SmartIT.Portal integrates with a wide range of pre-existing IT asset management tools including:

Enabling NorthSmartIT to easily integrate with and remediate existing asset management programs.
  • Help desk - ServiceNow, BMC, Remedy, Heat
  • CMDB - BMC, Cisco, HP, EMC
  • Financials - Intuit, Great Plains, Navision, Intacct
  • CRM - Salesforce, NetSuite, Sugar CRM
  • Networks Management - HP, Solarwinds
  • All open APIs